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      too much change too fast - Recensione dipendente - Senior Manager Mass Markets presso Lumen

      2,0
      2 dic 2025
      Senior manager mass markets
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      flex pto and coworkers are great for the most part. Trying to change the company vision and morale with dare to lead and now offering standard annual raises which were unheard of for years.

      Svantaggi

      Too much change too fast. Changing so fast it can't be changed right, and they want to change all the things right now, with plenty of things missed, and unreasonable timelines. The expectation is to complete it regardless. Processes are constantly changing and people can't remember how or what to do. Do more with less and the stop lists are a joke. Nothing gets stopped they just lay people off or not back fill and expect the same work of the people that are left.

      avatar
      Risposta di Lumen
      7mo
      Thank you for sharing your experience with us. We want to hear from people like you to learn how we can do better. Lumen's investment in our people is essential to our success. With Dare to Lead skill-building we are building a courageous culture, that celebrates rumbling with vulnerability, living into our values, braving trust, and learning to rise. We recognize that your experience with change has been challenging. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thank you for your hard work.

      Esplora altre recensioni su Lumen

      5,0
      24 giu 2026
      Project coordinator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Easy to learn, manageable schedule, supportive management

      Svantaggi

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Risposta di Lumen
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      1,0
      3 lug 2026
      Solutions specialist - overlay sales
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Svantaggi

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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