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      Lumen

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      Recensioni su Lumen

      Multifaceted company focused more company performance that employees - Recensione dipendente - IT Operations Technician II presso Lumen

      4,0
      5 dic 2025
      It operations technician ii
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Multiple departments within each division Opportunity to continue job related education and skills Opportunity to move around within the company

      Svantaggi

      Payouts to the company take precedence over employee well-being and support Focused on numbers, reporting, and KPIs more than team support and solidarity

      avatar
      Risposta di Lumen
      6mo
      Thank you for leaving a thoughtful review about your time at Lumen. We appreciate your feedback. We believe in helping everyone to reach their full potential. We're glad to hear that you have found numerous opportunities for growth with us. We're sorry to read that you have not felt support and solidarity. It's our priority to ensure that teamwork means showing up for each other every day, supporting a no-hero culture, and committing to the team's collective success. Thank you again for your feedback, we wish you all the best with the next step in your career.

      Esplora altre recensioni su Lumen

      5,0
      24 giu 2026
      Project coordinator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Easy to learn, manageable schedule, supportive management

      Svantaggi

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Risposta di Lumen
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      1,0
      3 lug 2026
      Solutions specialist - overlay sales
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Svantaggi

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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