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      Lumen

      Azienda coinvolta

      Recensioni su Lumen

      Too many changes and layoffs - Recensione dipendente - Benefits Administration Support presso Lumen

      2,0
      29 ago 2011
      Benefits administration support
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      People are nice and within small groups seem to work well together

      Svantaggi

      Communication could improve. Feedback when there are performance issues could be improved. Instead of dealing with a problem and offering the opportunity for improvement management's way of dealing with the problem is just to fire an employee. There is not a balance in that response either since there are employees in other departments that have similar problems and they are just tolerated.

      Esplora altre recensioni su Lumen

      5,0
      24 giu 2026
      Project coordinator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Easy to learn, manageable schedule, supportive management

      Svantaggi

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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      Risposta di Lumen
      6d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      2,0
      1 lug 2026
      Financial analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Remote work, good health insurance

      Svantaggi

      Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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