New broom sweeps back old dust - Recensione dipendente - Rns presso Lumen

1,0
4 lug 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Salary, benefits, flexible working (well, at one time).

Svantaggi

New MD arrived Richard Warley who did the same role 15 years ago. His plan seems to be sack all the new talent that has been brought into the company and just focus on the people he knew when he was there before. Duh! there is a reason why someone has been in a company for 15 years... I think "stagnant water" would be the best description. Patronising, standing over your desk and public schooling you and walking around the office to check that everyone is in - x-style management of the 1970s and quite befitting of the Eton cricket lawn. On his arrival presentation he showed us a photo of two (obviously gay men) holding hands urging us to "embrace change". I am in a same sex relationship and found my identity being used as some type of business ethics class particularly insulting. Needless to say he charged through the staff getting rid of everyone who was not there 15 years ago. I am still in contact with many employees and they say it is now unbearable and the relationship with clients, staff and the MD being at an all time low. Shame - it had great promise as a UK Operation.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Risposta di Lumen
6d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, good health insurance

Svantaggi

Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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