Chaos - Recensione dipendente - Sales Engineer presso Lumen

1,0
16 nov 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Bargained pay is in line with the job and cost of living of the Metro Area in order to support any kind of independent lifestyle.

Svantaggi

1)The only thing consistent is inconsistency. 2)Benefits for being underwritten have out of the pocket expense that is outrageous. 3)401k poorly administered with choices. 4)ESOP plan gives too much fiduciary latitude to management, using funds as they choose until the 6-month mark comes to purchase shares. Who has ever heard of open enrollment on ESOP's? 4)Intergration is poorly executed, 'why reinvent the wheel'. 5)Too many vendors/outsourcing which create very poor relations with customer's receiving a one-call resolution. 6)Arrogant Sr Mgmt, feels like a hostile takeover and not buyout. 7)Micro managed. 8) Tools to do the job unstable. 9)Clear direction other than being the 'biggest' is an issue, no forthought. 10)Can be a very frustrating environment to perform to your ability. 11)Training is hasty and poorly executed with responsibility weighted on the employee. 12)Understaffed.

Esplora altre recensioni su Lumen

5,0
9 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work/life balance, generous paid time off, flexibility to get to appointments as needed, a revamped short term incentive program. Lumen's leadership has really transformed the culture and put the company on a form foundation for growth.

Svantaggi

They are still working on systems integration and combining the multiple companies that were merged into the current company. Leadership has made it a priority to invest the resources necessary to integrate the systems, workflow management. At this point the changes are starting to become evident.

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Risposta di Lumen
3mo
Thank you for your transparency about your experience. We need feedback like yours to continue to make Lumen a great place to work. We recognize that system integration is challenging. We're committed to prioritizing smooth changes and are always looking to provide support and guidance throughout. We're glad you're enjoying work-life balance, PTO, incentive programs, leadership, culture, and growth opportunities. We believe in helping everyone to reach their full potential. Thank you for being part of the Lumen team. We're glad to have you on board with us!
1,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Svantaggi

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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