Passa al contenutoPassa al piè di pagina
      employer cover photo
      employer logo
      employer logo

      Lumen

      Azienda coinvolta

      Recensioni su Lumen

      CenturyLink - Who are you working for? - Recensione dipendente - Customer Service presso Lumen

      2,0
      27 mar 2017
      Customer service
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Phone skills, learn how to adapt to abrupt changes, temperament, Inside look at telecommunications practices, time management, people management, Sales Skills, knowing how to create solutions with product, account analytics, Good spiffs in sales dept.

      Svantaggi

      Job Security, Micro-management, unrealistic goals, outdated practices and equipment, unorganized

      Esplora altre recensioni su Lumen

      5,0
      24 giu 2026
      Project coordinator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Easy to learn, manageable schedule, supportive management

      Svantaggi

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Risposta di Lumen
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      1,0
      3 lug 2026
      Solutions specialist - overlay sales
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Svantaggi

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

      Vedi recensioni per: Utile|Valutazione|Data|Tutto
      Ricerche correlate: Offerte di lavoro di Lumen | Stipendi di Lumen | Benefit di Lumen | Colloqui di Lumen
      Recensioni su LumenRecensioni per Customer Service presso LumenRecensione su Lumen