Merger with Qwest started well and then went downhill - Recensione dipendente - Frame Attendant presso Lumen

2,0
22 giu 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Coworkers and supervisors mean well and try hard. If you can get the ear of upper level management they do seem willing to listen and do something to make a positive change.

Svantaggi

Managers (above supervisor) and their managers have been caught in untruths numerous times. Either someone is not telling them the truth or they don't want to hear it.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Risposta di Lumen
5d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
4,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay, great benefits, great people to work with, boss is great, etc.

Svantaggi

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Risposta di Lumen
5d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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