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      Lumen

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      Recensioni su Lumen

      Everything is about how much you can make - Recensione dipendente - Customer Service Representative presso Lumen

      3,0
      11 lug 2012
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Benefits, Bonuses, some good supervisors. Salary is ok.

      Svantaggi

      To much mandatory overtime Treated like 2 year old about time going to rest room or breaks etc Customers are not important To many reps will steal your sales to make theirs To much gossip and backbiting Don't worry about anything but how much you sell. If you are dishonest and can scam you will keep your job.

      Esplora altre recensioni su Lumen

      5,0
      17 ott 2025
      Field technician
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Excellent work life balance and family friendly

      Svantaggi

      Not enough growth in the field tech position

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      Risposta di Lumen
      8mo
      Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
      2,0
      1 lug 2026
      Financial analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Remote work, good health insurance

      Svantaggi

      Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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