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      merger after merger after merger - Recensione dipendente - Network Technician presso Lumen

      2,0
      20 nov 2017
      Network technician
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      GPON fiber to the home buildout in many major markets. Good pay.

      Svantaggi

      Many good craft jobs have been eliminated and contracted out....Lineman, Construction Splicer, Facility Assigner, and I&R technicians. Unable to compete with CATV in many markets because of poor marketing, poor customer service, and unwillingness to maintain our network. Small budget to maintain copper facilities. GPON buildout done by contractors. Company doesn't give new technicians enough training before sending them out on their own. Employees are paying more of their healthcare premiums each year. For children+spouse health coverage next year I will be paying around $440/month out of pocket.

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      5,0
      24 giu 2026
      Project coordinator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Easy to learn, manageable schedule, supportive management

      Svantaggi

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Risposta di Lumen
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      1,0
      3 lug 2026
      Solutions specialist - overlay sales
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Svantaggi

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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