Management by spreadsheet - minimum human interaction - Recensione dipendente - Premier Account Manager presso Lumen

3,0
15 ago 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent benefits - but they are reducing Good product set - if they can be delivered Aggressive growth strategy - needs better integration of the varied merged assets

Svantaggi

Management by spreadsheet - if looks good on the sheet, your good. Too many people focused on tracking numbers, instead of supporting the sale and installations Reducing support functions vital to front line sales and implementation Monroe LA HQ's seems to make all decisions - very centralized decision making Unrealistic margins being demanded in a hyper competitive sales environment

Esplora altre recensioni su Lumen

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Risposta di Lumen
6d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
4,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay, great benefits, great people to work with, boss is great, etc.

Svantaggi

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

avatar
Risposta di Lumen
6d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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