Big company no cash - Recensione dipendente - Sales presso Lumen

1,0
2 mar 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

With the addition of Level 3 there is potential. You are selling products that the customer needs/wants.

Svantaggi

Joined in 2017 in Sales. I asked about an employee discount on CenturyLink services (Internet, TV and phone). It is ridiculous!! MUCH less expensive to go with Comcast, Cox or AT&T! Level 3 acquisition closed November 2017. Former Level 3 CEO receives a $3M retention bonus (with another $3M to be paid Nov 2018). Dec 2017 CEO Glen Post sends a company wide email to all - "sorry no Holiday bonus this year". Jan 2018 CEO Glen Post sends another company wide email to all - "sorry no salary increases this year". Jan 2018 HR sends company wide email - "cell phone stipend to be cut in half". Comp plan is weak. Selling is easy - getting paid on what you sold is difficult.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Risposta di Lumen
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
1,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Svantaggi

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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