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      An inconvenient truth-from my perspective - Recensione dipendente - Technical Support Technician presso Lumen

      2,0
      18 set 2012
      Technical support technician
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      casual work environment and dress code mostly friendly co-workers decent cafeteria and food okay benefits(once brought on as a full time employee)

      Svantaggi

      low pay-especially for schedule and work performed ever-changing work schedules micro-management lack of professionalism poor to average equipment/building/work conditions bad communication within-esp form management to employee on expectations etc...

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      5,0
      24 giu 2026
      Project coordinator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Easy to learn, manageable schedule, supportive management

      Svantaggi

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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      Risposta di Lumen
      6d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      2,0
      1 lug 2026
      Financial analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Remote work, good health insurance

      Svantaggi

      Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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