Lumen

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Struggling - Recensione dipendente - Dipendente anonimo presso Lumen

3,0

8 gen 2013

Dipendente anonimo

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Overall a very stable work environment on the IT side. So many people involved with any given thing that it's hard to pin blame on anyone, so repercussions are usually just a severe talking to. Reasonable benefits and pay for the modern U.S. economy. Generally flexible hours and work environment.

Svantaggi

Benefits being reduced every year, unclear strategic direction, extremely rough handling of CenturyLink->Embarq->Savvis->Qwest mergers. Monroe-based leadership and employees are 'there because they grew up there', and often are very underqualified for their titles...those that are skilled (and there are some outstanding ones) are often unappreciated because they aren't Christian enough.

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5,0

9 mar 2026

Field technician iii

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Work/life balance, generous paid time off, flexibility to get to appointments as needed, a revamped short term incentive program. Lumen's leadership has really transformed the culture and put the company on a form foundation for growth.

Svantaggi

They are still working on systems integration and combining the multiple companies that were merged into the current company. Leadership has made it a priority to invest the resources necessary to integrate the systems, workflow management. At this point the changes are starting to become evident.

Risposta di Lumen

3mo

Thank you for your transparency about your experience. We need feedback like yours to continue to make Lumen a great place to work. We recognize that system integration is challenging. We're committed to prioritizing smooth changes and are always looking to provide support and guidance throughout. We're glad you're enjoying work-life balance, PTO, incentive programs, leadership, culture, and growth opportunities. We believe in helping everyone to reach their full potential. Thank you for being part of the Lumen team. We're glad to have you on board with us!

3,0

3 lug 2026

Critical operations engineer

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Pay Company provided vehicle Company provided devices Team collaboration You call the shots for vendor oversight If you don’t like it, you have a say Managing without employees Growing exponentially = future opportunities Hybrid work

Svantaggi

Process of equipment repair/replace M-F on call Narrow vendor selection list Lazy techs & difficult techs

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Struggling - Recensione dipendente - Dipendente anonimo presso Lumen

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