Training and company is a mess!!! - Recensione dipendente - Account Manager presso Lumen

1,0
13 nov 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The co workers who are on your level are a blast and it is nice being in the telcom space learning new things

Svantaggi

This program is a mess. The training for the Account manager position is lead by those who have never sold for CenturyLink. MICROMANAGED!!!!! Always threatened to be fired... They fired one guy in our program who was #1 (Easily the best) but said "he wasn't the right fit". If your a fan of the circus take this job......

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Risposta di Lumen
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
1,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Svantaggi

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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