Time for leadership change - Recensione dipendente - Account Director presso Lumen

2,0
1 feb 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting and ever evolving technology. Enjoyed having the opportunity to work with both customers and colleagues from all over the world. Flexible work environment.

Svantaggi

Inefficient, unclear, complex, disjointed operating environment. Unsuccessful integration of multiple companies. Unclear vision of company goals and strategy from senior management. Lack of communication from C-level management with employees. Lack of follow through and commitment from senior management to implement systems and processes that would allow for a positive customer experience. These are unaddressed and ongoing challenges that have lead to an increasingly apathetic employee base because there is a diminishing believe that the company leaders have the ability to take the necessary action to create an environment that will allow the business to execute for customers, shareholders and employees.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Risposta di Lumen
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, good health insurance

Svantaggi

Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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