Centurylink went downhill - Recensione dipendente - Shift Supervisor presso Lumen

3,0
26 apr 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Large company with decent benefits. Many offices and divisions so you could move within the company if you found an opening in another group.

Svantaggi

Upper management lost track of what was important; which was the customer. Bad decisions were pushed through with no input from the people that actually do the work. We were told how to do our jobs by people who did not know what our jobs were. Too many groups were not on the same page. Process and procedure became out of control and disorganized. This became a reflection on us and not the management that implemented the changes.

Esplora altre recensioni su Lumen

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Risposta di Lumen
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, good health insurance

Svantaggi

Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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