Not family friendly - Recensione dipendente - Sales presso Lumen

1,0
12 ago 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pays pretty well if you're good on the phone. Your coworkers will outsell you because you because they blatantly lie to customers and nothing is done to stop them. The Boise offices have a nice view.

Svantaggi

This is an extremely high stress call center. There is a policy of no absences for your first year. Not one. For any reason. So if you are a single mom, that pretty much counts you out. It's a sexist policy when you think about it. No matter how much you sell, they will constantly let you know that you are on the verge of being being fired. The strategy here is to rule by fear. And because you want to keep your job you will think "I should just lie to customers like my coworkers do, then I'll sell enough sales to satisfy them." Don't do it. CenturyLink is in a constant state of litigation. This job is not worth getting tangled up in one of their lawsuits. Don't do it. Keep looking.

Esplora altre recensioni su Lumen

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

avatar
Risposta di Lumen
6d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
4,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay, great benefits, great people to work with, boss is great, etc.

Svantaggi

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

avatar
Risposta di Lumen
6d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
Vedi recensioni per: Utile|Valutazione|Data|Tutto