You are a number - Recensione dipendente - Management-Consumer presso Lumen

1,0
27 ago 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent pay in the unionized footprint

Svantaggi

Centurylink has no care for their employees, expect to be a easily replaced commodity. From a management perspective the upper echelon of leadership is bloated and disconnected. Aggressive sales practices lead to a "wells fargo" like culture of churning employees and drives unethical sales practices. Instead of dialing it back when this was uncovered via previous employees and law suites they tighten the vice and apply more pressure to their front line. You will work outside of your function and it will be required to do so, if your other work suffers as a result expect to be disciplined. When going to management expect to forfeit worklife balance because the company demands too much time and effort.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Risposta di Lumen
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
1,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Svantaggi

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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