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      Great in some ways, weak in others... - Recensione dipendente - Operations Technician I presso Lumen

      4,0
      21 ago 2013
      Operations technician i
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Work atmosphere is professional but casual; Leadership is good; Benefits can be great; training is good

      Svantaggi

      Slow to get things done; Have to wait for promotions, even if you're ready; Talent acquisition at lower levels has very low expectations, which can lead to unskilled techs working skilled jobs; final steps of merger with embarq have left a few areas scattered (but this is truly getting better)

      Esplora altre recensioni su Lumen

      5,0
      24 giu 2026
      Project coordinator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Easy to learn, manageable schedule, supportive management

      Svantaggi

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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      Risposta di Lumen
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      2,0
      1 lug 2026
      Financial analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Remote work, good health insurance

      Svantaggi

      Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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