This company allows slammng of customers. Glen Post CEO shame on you. - Recensione dipendente - Sales and Service Associate presso Lumen

1,0
18 set 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Can't think of any pros now that Centurylink and Glen Post and his Texas crew run the business.

Svantaggi

Too many to mention ! Slamming is encouraged by managers so they can get their bonus. Pay is 10.50 an hour and the most you can make in sales bonus is 650.00 a month so your average pay if you make TOP SALES is 15.00 an hour.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Risposta di Lumen
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
1,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Svantaggi

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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