Lack of upward mobility makes this company hard to recommend to others. - Recensione dipendente - Engineer presso Lumen

2,0
11 ott 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great manager and work. Awesome flexibility managing work and home life. Very easy to navigate a family and work. They don't seem to have a problem spending customer money and you do get to test on cutting edge technologies.

Svantaggi

Upper management doesn't seem to understand that their small town mindset doesn't work in a major metropolis. Horrible benefits. Mediocre pay. Technology used for work is very outdated and they seen to apply a bandaid mentality as to how to go about maintaining key technologies. My laptop for example is still a windows xp with 1gb of ram. Yet the expectations of me providing excellent service is hamstrung with these out dated machines.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Risposta di Lumen
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
1,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Svantaggi

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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