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      Steady downhill for employees - Recensione dipendente - IT Support presso Lumen

      2,0
      13 apr 2020
      It support
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Work-from-home flexibility; dedicated and thoughtful co-workers

      Svantaggi

      Employees are viewed as a liability; compensation diminishes each year; unrealistic after-hours work and on-call expectations; silly culture change gimmicks

      avatar
      Risposta di Lumen
      6y
      At CenturyLink, we view our employees as our most important asset and the differentiator that sets us apart from our competition. As part of our integration with Level 3 we took actions to harmonize the compensation philosophies between the two companies, centered around a “Pay for Performance” philosophy while remaining competitive in the marketplace. Thank you for taking the time to write a review.

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      5,0
      24 giu 2026
      Project coordinator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Easy to learn, manageable schedule, supportive management

      Svantaggi

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Risposta di Lumen
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      2,0
      1 lug 2026
      Financial analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Remote work, good health insurance

      Svantaggi

      Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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