Such a tradgedy as what this company has become. There is not much left of this once great company!! - Recensione dipendente - Field Sales presso Lumen

1,0
22 nov 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I worked there for 10 years, pay was great! Flexibility for working hours was good.

Svantaggi

They became too big and didnt care about the core of the company their workers. Upper managment placed moving sales targets on their employees that made it impossible to be successful after the Qwest merger. The company didnt care about tenured employee's that were loyal to the company. This company used to be one of the best companies to work for however things have changed and I would never go back to that company.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Risposta di Lumen
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
1,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Svantaggi

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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