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      Lumen

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      Needs Help - Recensione dipendente - Inside Sales presso Lumen

      1,0
      30 dic 2013
      Inside sales
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great culture established by my peers who all feel we are in the same boat.

      Svantaggi

      COMPENSATION! COMPENSATION! COMPENSATION! The base salary continues to decrease as the expectation for delivery continues to increase. In any sales role that is the least of your worries because any veteran sales person would argue that you take the job for the money you intended to make on commissions. Speaking of commissions YOU WILL NEVER SEE THIS PAYOUT. You can have a banner year and break records across the entire organization and have nothing but excuses from the "comp Team" instead of payouts. BE CAUTIOUS of this employer as to see the compensation plan and have the sales cycle carefully explained to you. Zero career opportunities because the leadership is frightened for their jobs. There is an invisible line between departments that does not allow for growth and promotion to the upper tiers.

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      5,0
      24 giu 2026
      Project coordinator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Easy to learn, manageable schedule, supportive management

      Svantaggi

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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      Risposta di Lumen
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      1,0
      3 lug 2026
      Solutions specialist - overlay sales
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Svantaggi

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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