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      Lumen

      Azienda coinvolta

      Recensioni su Lumen

      Great training until you are let out into the "real world" - Recensione dipendente - Senior Commercial Account Manager presso Lumen

      3,0
      29 gen 2014
      Senior commercial account manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The training is great. There is a lot of time spent on trying to learn what your customer's needs are. This works great in the training room.

      Svantaggi

      What you lean in the training room doesn't really work once you are talking to real customers. There was no real training on the 1000 different systems you have to use to find the simplest information. The timeline it takes to get paid out is outrageous...could wait 6 months or more to see commission from an order.

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      5,0
      23 giu 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Overall great culture and team

      Svantaggi

      Fully remote, not too much interaction with coworkers

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      Risposta di Lumen
      1w
      Thank you for your feedback. We value your input. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We're glad you value our culture and your team. Thank you for all the time you spent at Lumen. We wish you all the best with the next step in your career.
      1,0
      3 lug 2026
      Solutions specialist - overlay sales
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Svantaggi

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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