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      Lumen

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      Recensioni su Lumen

      Its not what you think - Recensione dipendente - Center Sales and Service presso Lumen

      1,0
      1 feb 2014
      Center sales and service
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good training, Large Break Room, & Functional Bathrooms. Parking space availability is fair. Desk and chairs are fair. The office is also fairly secure from the outside public.

      Svantaggi

      The training doesn't prepare you for the deep politics and hidden agendas of the local management. You will quickly learn that the company manual on policies and procedures are opposite of what the office actually does. If you make a suggestion, it will be taken as an serious issue with the company and you will be greeted by these words, "These are serious charges ...." People are a company's greatest asset, not the company's greatest liability. Its too bad that the local management does not understand this.

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      5,0
      23 giu 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Overall great culture and team

      Svantaggi

      Fully remote, not too much interaction with coworkers

      avatar
      Risposta di Lumen
      1w
      Thank you for your feedback. We value your input. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We're glad you value our culture and your team. Thank you for all the time you spent at Lumen. We wish you all the best with the next step in your career.
      1,0
      3 lug 2026
      Solutions specialist - overlay sales
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Svantaggi

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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