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      Lumen

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      Recensioni su Lumen

      Poor Management at AREA Mgr and Local Supervisor's - Recensione dipendente - Service Technician presso Lumen

      2,0
      5 feb 2014
      Service technician
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      TOO Much Overtime with no regard to dispatch areas overlapping of service areas by multiple Employees can make lots of income for doing not much!

      Svantaggi

      Continually requesting more and more work without hiring permanent Employees very little training and no defined procedures. DO NOT follow guiding PRINCIPLES only guide lines locally. Family LAST. Management MBO's do not exist all quota's are designed to show people failing.

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      5,0
      23 giu 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Overall great culture and team

      Svantaggi

      Fully remote, not too much interaction with coworkers

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      Risposta di Lumen
      1w
      Thank you for your feedback. We value your input. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We're glad you value our culture and your team. Thank you for all the time you spent at Lumen. We wish you all the best with the next step in your career.
      1,0
      3 lug 2026
      Solutions specialist - overlay sales
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Svantaggi

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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