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      Lumen

      Azienda coinvolta

      Recensioni su Lumen

      F this place! - Recensione dipendente - Operations Technician II presso Lumen

      1,0
      12 mar 2021
      Operations technician ii
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      None anymore. You're just a secretary

      Svantaggi

      About everything now. I spend over half my day shuffling calls and being a secretary. I was hired to be a network tech at CenturyLink, but with Level3 2.0...err I mean Lumen I am just a customer care rep. Can't wait to take the next job offer and be done with this terrible place.

      avatar
      Risposta di Lumen
      5y
      Thank you for leaving us a review. We are sorry to see you are not enjoying your time working here. As a current employee we encourage you to reach out to us directly at CTLHRActionTeam@Lumen.com if you would like to discuss specific concerns.

      Esplora altre recensioni su Lumen

      5,0
      24 giu 2026
      Project coordinator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Easy to learn, manageable schedule, supportive management

      Svantaggi

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Risposta di Lumen
      6d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      4,0
      24 giu 2026
      Principal site reliability engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good pay, great benefits, great people to work with, boss is great, etc.

      Svantaggi

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Risposta di Lumen
      6d
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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