Shambolic - Recensione dipendente - Account Director presso Lumen

1,0
8 ago 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This used to be a great company to work for, nimble and efficient, until it became A Big Corp. There are still some good people left

Svantaggi

Comp Plan is a joke, you are set up for a mighty fail from the start Customer provisioning is abysmal as skilled and knowledgeable staff are rapidly replaced, or not at all, with cheap but inexperienced staff in Poland Finance delight in coming up with innovative obstacles that wreck good opportunities There is a lack of investment in the network in the EMEA region, despite repeated promises The systems and processes are just not up to scratch; Sales spend a lot of time just trying to resolve internal issues Product portfolio is quite tired and the company is usually caught out behind the curve Recent re-branding was a classic exercise in polishing the turd

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Risposta di Lumen
4y
Thank you for taking the time to leave us a review. We are working diligently on our digital transformation to simplify and streamline our processes, systems, and tools to improve the overall employee experience. We are disappointed to see you did not enjoy your experience working with Lumen.

Esplora altre recensioni su Lumen

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Risposta di Lumen
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, good health insurance

Svantaggi

Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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