I was proud to work for Qwest, Lumen... not. Zero stars... - Recensione dipendente - Senior Software Engineer presso Lumen

1,0
11 dic 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Qwest was fantastic. They finally changed the bad CenturyLink name. If you like the diversity drumbeat, this place is for you.

Svantaggi

At CTL merger, there were hundreds of reclassifications in job titles which were only demotions. No merit or cost of living raise in 5+ years. 1% raise in the past decade. They figure... not if one is worthy of a raise, rather the criteria is, at what point will the person quit to find better pay elsewhere. If person is over 55, HR knows statistically, they flat will never resign. So, all those worker-bee persons over 55 never see a raise, ever again while at Lumen.

Esplora altre recensioni su Lumen

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Risposta di Lumen
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
1,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Svantaggi

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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