Culture on a Decline - Recensione dipendente - Account Manager presso Lumen

3,0
18 feb 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

PTO, I enjoy working team (SE, CSM etc.)

Svantaggi

- No promotions or raises unless you hit 100% of your quota even if you are doing your absolute best and you’ve been at the company for several years - May have to work late hours to get a deal closed - Management gets into nitty gritty about little deals and keeps complaining that no money is being brought in when overall it could be a slow month or even if you exceeded your quota the month before, it’s the same attitude - Management says to get them involved more, but then when I do, they just whine and complain, so you’re on your own to figure out a challenge you’ve never faced before when you already exhausted your resources - Management isn’t aware of how Salesforce works with automatic closing of deals and blames us for being sloppy about it when we are actually staying on top of it (see management gets into nitty gritty comment above) - Boys club mentality

Esplora altre recensioni su Lumen

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Risposta di Lumen
6d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, good health insurance

Svantaggi

Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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