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      Lumen

      Azienda coinvolta

      Recensioni su Lumen

      Fear based management style, but the money is good for not much work. - Recensione dipendente - Customer Service Representative presso Lumen

      1,0
      24 ago 2010
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      There are performance reviews twice a year and the raises are substantial. Honestly, it is hard to find pros. If you need a job with good benefits and okay pay, this is the one for you.

      Svantaggi

      No possibility of promotion. Employees are not treated with respect. If you are legitamately ill you are expected to be at work out of fear of losing your job Dishonest with their customers, leaving employees to clean up the mess.

      Esplora altre recensioni su Lumen

      5,0
      24 giu 2026
      Project coordinator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Easy to learn, manageable schedule, supportive management

      Svantaggi

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Risposta di Lumen
      6d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      2,0
      1 lug 2026
      Financial analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Remote work, good health insurance

      Svantaggi

      Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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