Process? Tons! Brainpower? None! - Recensione dipendente - Director presso Lumen

1,0
9 lug 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You get paid. Benefits are OK, not poor and not great, but OK. There are nice employee discount programs. At an abstract level, management is trying to do the right thing.

Svantaggi

Working for CenturyLink is a return to the dark ages. It’s a telephone company with stone-age processes, fiefdoms and politics. People fight for authority but run from responsibility. Clerks with grade-school educations stand in the way of progress. Reorganizations stop the company cold for months on end. IT systems are beyond dreadful. Services consistently rank at the bottom of independent customer surveys. If you are achievement-oriented you will be frustrated every single day. For people seeking a high technology company, look somewhere else. If you want to work for a well-managed company, go anywhere else. But if you just got fired by the DMV, you will fit right in and increase the company's average IQ.

Esplora altre recensioni su Lumen

5,0
23 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Overall great culture and team

Svantaggi

Fully remote, not too much interaction with coworkers

avatar
Risposta di Lumen
1w
Thank you for your feedback. We value your input. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We're glad you value our culture and your team. Thank you for all the time you spent at Lumen. We wish you all the best with the next step in your career.
1,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Svantaggi

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

Vedi recensioni per: Utile|Valutazione|Data|Tutto