Every day keeps getting worse - Recensione dipendente - Lead Info Systems Engineer presso Lumen

2,0
11 ago 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are good people to work with, pay and benefits are generally good.

Svantaggi

Centurylink as a whole, including IT will be seeing layoffs by the end of September and throughout 2015. Between layoffs, attrition, and outsourcing to IBM, there is constant cost cutting and increased responsibilities felt by everyone. Most new hires in IT are in Monroe. Most people are stuck with no opportunities for advancement. There is no investment in the employees and morale is low. I don't even work with anyone directly in my state - as existing team members are in other states. We have been told what the direction of the company is, but for those working on legacy products (land lines), it's basically a high paid babysitting job as there are generally no changes going on. Most people who knew something about the old applications have retired and that leaves a lot of stress on the people who remain to keep it up and running if something goes wrong. There is very little support or interaction from management in day to day activities.

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5,0
23 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Overall great culture and team

Svantaggi

Fully remote, not too much interaction with coworkers

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Risposta di Lumen
1w
Thank you for your feedback. We value your input. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We're glad you value our culture and your team. Thank you for all the time you spent at Lumen. We wish you all the best with the next step in your career.
1,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Svantaggi

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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