Vantaggi
Since Kate Johnson has taken over the company I can see a lot of high level improvements. She has cleaned house of upper level managers that were against corporate change. She's brought on some of the best minds across many sectors, and aims to turn around the Lumen brand. I can see positive changes in the future, but it's got a long ways to go.
Svantaggi
Long work hours, little life-work balance, low pay for well experienced and educated staff. Little recognition, antiquated computer systems that slow the efficiency of the forward progress. Old vehicle fleet that has the CenturyLink brand paired up with Quantum Fiber trailers. Brand identity struggles. Customers don't know who we are. No idea what my career ladder looks like. Right now it looks like a shallow pool, where I swim in circles.
