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      Lumen

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      Recensioni su Lumen

      Purveors of scecretive and mallicous Constructive Dismissal - Recensione dipendente - Account Director presso Lumen

      1,0
      3 dic 2024
      Account director
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Reasonably decent Health Insurance plan

      Svantaggi

      Convoluted org structure Everything is Silo'd and no cohesion between depts. Even worse when trying to deal with US or APAC HQ Team when you're in a satelite office. Systems gallore all of which do not talk to each other. Product team seem to march to the beat of their own drum as opposed to listening to sales in terms of what the customers want. More interested in optics and how they look in the eyes of HQ than meaningful leadership and action.

      avatar
      Risposta di Lumen
      1y
      Thank you for sharing your thoughts. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.

      Esplora altre recensioni su Lumen

      5,0
      24 giu 2026
      Project coordinator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Easy to learn, manageable schedule, supportive management

      Svantaggi

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Risposta di Lumen
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      1,0
      3 lug 2026
      Solutions specialist - overlay sales
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Svantaggi

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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