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      Lumen

      Azienda coinvolta

      Recensioni su Lumen

      Good front line employees. Weak and ineffective senior management - Recensione dipendente - Account Director presso Lumen

      1,0
      6 feb 2025
      Account director
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Competitive salary and good benefits.

      Svantaggi

      Lack of integration of networks despite managements unfulfilled commitments to integrate them. Complicated internal systems lead to employee frustration and poor customer experience. Hiring practices need review to ensure employees receive what they were committed to. Poor morale due to constant layoffs and bad customer service (not related to employees).

      avatar
      Risposta di Lumen
      1y
      Thank you for sharing your feedback with us. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.

      Esplora altre recensioni su Lumen

      5,0
      24 giu 2026
      Project coordinator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Easy to learn, manageable schedule, supportive management

      Svantaggi

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Risposta di Lumen
      6d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      2,0
      1 lug 2026
      Financial analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Remote work, good health insurance

      Svantaggi

      Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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