Poor Culture Equals Poor Performance - Recensione dipendente - Sales presso Lumen

1,0
23 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Peer employees are top talent and great team mates. Supportive and collaborative

Svantaggi

Turnover is high Culture is very bad. Morale is terrible due to poor leadership and constant micro management. Company invested in culture training by a leading Corporate Psychologist. Unfortunately, due to constant turnover at all levels it was a waste of money. New leaders come in with old techniques like micromanaging your every meeting, conversation and activities which is not collaborative, strategic or productive to growing revenues or retaining top talent in the company. Commission structure very weak. Can change your quota at anytime even retroactively to reduce your commission payouts. Focusing and forcing sales to focus on the wrong solutions where company cannot compete and win and doesn't have references like security. Reselling other solutions is not compelling nor cost competitive. Forcing sales teams to do blind RFPs that cannot be won is not a winning strategy

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Risposta di Lumen
10mo
Thank you for taking the time to write a review. We’re sorry to hear about your experience with leadership, and we recognize how important it is to have strong guidance and direction across an organization. Lumen is committed to exploring ways to enhance internal operations and support for teams. Thank you for all the years spent with us and we really appreciate your feedback to help us improve.

Esplora altre recensioni su Lumen

5,0
17 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Excellent work life balance and family friendly

Svantaggi

Not enough growth in the field tech position

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Risposta di Lumen
8mo
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
4,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay, great benefits, great people to work with, boss is great, etc.

Svantaggi

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Risposta di Lumen
6d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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