Room for improvement - Recensione dipendente - Customer Experience Associate presso Lyft

3,0
15 nov 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits Fun environment Amazing culture The team is great, very creative and diverse group of folks who each bring their own special talents to the table.

Svantaggi

Pay is low, seriously... should be more than 15$/HR for CEA's.. Management is messy. Systems need an overhaul, the app needs an overhaul, there needs to be more focus on testing a new update for the app or promotion before rolling it out and causing your Support bucket to overfill beyond unfathomable numbers. Not much room for growth. You'll be cross trained but you won't get a raise.

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5,0
7 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good opportunities for career growth

Svantaggi

Understaffed: not enough people to deliver on roadmap

4,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Academic environment that has a lot of interesting science problems from mapping, optimization, plus all the usual user metrics. Rewarding and complex problems that often have a lo t of tradeoff.

Svantaggi

For how good the ICs are, leadership is equally bad. Just riddled with poor decisions top/down. Also given the current state, Uber is just too strong of a competitor and you feel that pressure every day.

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