Its OK - Recensione dipendente - Customer Service Representative (CSR) presso MCI

3,0
13 lug 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are parts of the job I like. I like being nice to people (customer service!) and can have fun communicating with customers.

Svantaggi

I love working from home. However, the managers are hard to communicate with. I understand they're busy too but.... I'm not happy working holidays. No sick time. If you're sick and want to get sick time we have to use vacation time. Minimum wage only. There are parts of the job I like. I like being nice to people (customer service!) and can have fun communicating with customers. Of course I don't like the grumpy ones. I love doing my job accurately and with empathy. Almost 2 years with company and no review or raise (except when min wage was increased).

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5,0
1 lug 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You are master over your experience wherever you are. This job is proof of that. I've been employed over 5 years and my experience at MCI has exceeded every other job I've ever held in every way possible. Support from management, growth opportunities and accountability are in place to help you reach every goal you have set for your life within the realm of this industry and beyond.

Svantaggi

If you're not open to change and flexibility this company is not for you.

5,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The training I received at MCI has been outstanding and has prepared me exceptionally well for my role. The trainers are knowledgeable, patient, and genuinely invested in helping employees succeed. The training program provided a thorough understanding of company policies, systems, and customer service expectations while offering hands-on experience that built my confidence. I especially appreciate the supportive learning environment and the continuous guidance provided throughout the process. Thanks to MCI's comprehensive training, I feel well-equipped to deliver excellent customer service and contribute positively to the team from day one.

Svantaggi

There are not any here.

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