10 ago 2020
Risposta di Mace
5yThank you for sharing your feedback. I’m sorry to hear that you haven’t had the best experience with us.
I’m disappointed to see that you felt this way and that you didn’t find a progressive culture within your team. I understand that the past few months have been extremely challenging for us all as we had to find new ways of working, and fast - I know that some of these changes haven’t always been ideal. Our people are at the heart of our business and are critical to our success, so we must ensure that we continuously improve. We will take on your feedback on board and discuss this with the relevant teams.
It would be extremely helpful to understand more about your experience and feedback so we can overcome these challenges and make improvements. If you feel comfortable doing so, please do contact me directly.
We wish you all the best for the future.