Toxic management and high demands without fair compensation - Recensione dipendente - Retail Sales Associate presso Macy's

1,0
25 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Ease of job, discounts, colleagues, flexibility sometimes

Svantaggi

Management is toxic starting from the top. Try to pressure employees into performative body like smiling arbitrarily at customers, pressuring colleagues to put maximal effort into the job like opening credit cards constantly, always approaching customers instead of letting them browse comfortably, blaming them for any bad behavior from customers list goes on. Macy’s demands a lot from their employees for a simple job and doesn’t compensate them appropriately for their expectations. You could meet their desired metrics on paper and still be unpaid. Any incentives benefits that the company would offer to their employees they strip them over time. Environment is also unsafe at times.

avatar
Risposta di Macy's
3mo
We appreciate your feedback. To help us better understand and address your experience, if you are open to it, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly. Thank you.

Esplora altre recensioni su Macy's

5,0
13 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Care about employees, opportunities for growth, flexible to individual needs, supportive environment

Svantaggi

Could get paid more for the amount of work

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Risposta di Macy's
4mo
We're delighted to hear that you've had a great experience in the work environment as an Executive Assistant. Your experience is important to us, and we appreciate you for sharing!
2,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Svantaggi

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Risposta di Macy's
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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