CSS - Recensione dipendente - Customer Service Supervisor presso Macy's

2,0
3 dic 2009
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The associates I work with are outstanding. The level of dedication by associates and managers to provide outstanding customer service is admirable. All levels of emjployees are dedicated to working hard, providing good service and meeting the stores goals,

Svantaggi

The staffing is a huge concern. There are simply not enough associates staffed to provide the level of service the company wants to be known for providing their customers. The management can be unprofessional and petty about small issues.

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5,0
1 lug 2026
Dipendente temporaneo anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great coworkers when I worked here.

Svantaggi

Pay could be a little better.

2,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Svantaggi

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Risposta di Macy's
4w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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