Disappointed. - Recensione dipendente - Sales Supervisor presso Macy's

1,0
8 ott 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great team of people, lots of training available, funds seemingly always being raised for good causes, finding great deals, macy money, employee discount

Svantaggi

pay, floor coverage dramatically shrinking so expect a fair share of customer abuse for making them wait. supervisors spend almost as much time on the floor helping to ring customers out or sorting though the mountain of clothes coming out of fitting rooms as associates do. workload is heavy and often increased . raises are tied to a customer service "magic" score --something you are expected to control even though most respondents are upset that there are not enough sales people on the floor to offer customer service anymore. A lot of pressure to open new accounts.

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5,0
1 lug 2026
Dipendente temporaneo anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great coworkers when I worked here.

Svantaggi

Pay could be a little better.

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Risposta di Macy's
2d
Thanks so much for taking the time to share your honest thoughts about your time working with us.
2,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Svantaggi

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Risposta di Macy's
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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