Poor Management and Extreme Lack of Communication - Recensione dipendente - Cosmetics Counter Manager presso Macy's

2,0
4 mar 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They do give medical/dental benefits right away which is a big plus! Easy to move up, lots of upward movement available.

Svantaggi

The onboarding and training process is very poorly designed. It's not effective at teaching unless you're able to sit at a computer for hours watching videos, reading policies, and actually absorb information in that way. There's very little actual hands on learning as an option, and almost all of the things I learned and actually prepared were learned on my own. My experience is that leadership does not adequately communicate expectations nor do they expressly communicate them. Policies are difficult to track down in written form after completing orientation. I was unable to find a written dress code after looking for months. PTO or sick time is not available to employees until one year of employment. I was hired and primarily working during the winter months when people commonly get sick. I got sick with the flu, covid, and an upper respiratory infection within a 6 week time period. Only my covid absences were considered excused, and even if I had a doctor's note, Macy's as a company doesn't accept doctor's notes as a reasonable accommodation for any absence relating to illness. I had complained about harassment to my People Leader and I was dismissed repeatedly. After repeat complaints of harassment I was ultimately let go due to my "repeated" absences which were illness related or emergency related (Emergency Room visits, blown out tire on car) Do not work for this company if you value work/life balance because this company celebrates people coming to work ill and rewards you for pushing yourself beyond what is healthy to the human body and mind.

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5,0
13 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Care about employees, opportunities for growth, flexible to individual needs, supportive environment

Svantaggi

Could get paid more for the amount of work

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Risposta di Macy's
4mo
We're delighted to hear that you've had a great experience in the work environment as an Executive Assistant. Your experience is important to us, and we appreciate you for sharing!
2,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Svantaggi

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Risposta di Macy's
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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