Beware before you commit! - Recensione dipendente - Peer Support Specialist presso Marigold Health

2,0
14 feb 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Full remote and company pays your healthcare premium with 64% paid towards your dependents. 1000 wellness stipend, $250 quarterly reimbursed.

Svantaggi

Job description does not include actually work they require of you. You run the app and do a lot of customer service and deal with tons of tech issues. Unheard and higher ups go against values. Turned from member facing to money chasing. More time spent NOT doing what you are hired for. Told to just deal with it “corporate America” “Well it’s a start up” They do NOT CARE about employees well being and ALL staff are burnt out and looking for employment elsewhere. The people who do the most work day to day in the app and with members are treated the worst. Unmanageable workload. Caseloads over 150 and they have no plan to stop. No true peer relationships and members are a number to them.

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Risposta di Marigold Health
1y
Thanks for taking the time to leave a review. We take any feedback here or through internal channels seriously and are actively taking steps to remedy some of the issues you've outlined with regard to the tech issues and caseload numbers, as well as forming a new team to focus on member support. We also have outlined steps to refocus our peer team on the peer relationship with members. We hope that these changes will make the day-to-day work more manageable. If you'd like to discuss more about your personal situation, you can reach out to the People Operations team to connect.

Esplora altre recensioni su Marigold Health

5,0
17 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Collaborative team effort felt across all departments

Svantaggi

Space for possible misunderstandings due to operating remotely

5,0
25 mag 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Marigold Health is truly a special place to work. The team is full of warm, mission-driven people who are passionate about making a difference. I feel incredibly supported and empowered in my role, and I’ve received meaningful feedback that makes me feel valued. It’s inspiring to contribute to a product that helps people in such a real and tangible way.

Svantaggi

Like many startups, there can be some chaos and growing pains, and processes aren’t always clearly defined, but in my experience the team is very open to suggestions for improvements. Any challenges are pretty standard for a fast-moving company in the healthcare space, and I think Marigold handles these challenges with a lot of grace.

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