Vantaggi
Good environment, interesting job, nice people, easy to be hired, good training
Svantaggi
Starting in the call centre the pay is very low, totally out of market compared to other companies nearby. The management is totally unprepared, supervisors do not listen at all. The system to assign incentives is totally unfair, there are people taking 80 calls per day who do not reach incentives and people taking 30 calls in a different market taking big incentives. Some of them cheats as well. If you move to another department (as me) it is a little better but it depends in which department. Some dep. are unfairly underpaid. It is hard to understand why some are better paid and some not. However the pay in a second level is ore or less same as another company entry level salary (more or less 27000 per year) even though you have a lot of responsability like deal with directors, VIP, big companies. In three years I am working there the company has lost many talented people just because of that.