Vantaggi
The management are all very considerate and thank you at the end of each shift. The companies provide lots of benefits and opportunities for personal/professional growth (e.g. tuition reimbursements, Rosetta Stone) which all makes for happy and a hospitable work environment. The company's ethos is that if employees are treated well they will then treat the guest well and the guests will return. Annual employee appreciation weeks and regular special employee events.
Svantaggi
Very limited on site parking, "official" employee parking is about 1/2 a mile in the garage up the street and theres no shuttle service to provide transportation to it. So if you work late nights it can be intimidating. The price of the employee meals isn't worth the cheap crockery its served on. You sometimes lose a sense of yourself and feel like a robot.