Dead End - Recensione dipendente - Above Customer Service Representative Level presso Maximus

2,0
6 set 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible with time off Work is beyond easy Location Experience Gained Supervisors are the becaons of light in this project. (NOT management)

Svantaggi

HUGE disconnect between Upper management and the "regualr" people AWFUL Pay (bottom 10th percentile!!!). Not always because of contract reasons. People with LESS knowledge and LESS experience get jobs over people that deserve it. Very clique oriented. Your raise is basically determined on who you know. Managers that have NO CLUE what they are doing. Favoritism, Ridiculous office politics. Due to their poor planning, project TOOK AWAY BREAKS for over a month! "Call Center Sweatshop"

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5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Svantaggi

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Had a few really exceptional coworkers

Svantaggi

One reason I was hired was to bring in new ideas and work approaches; however, when I tried implementing anything new, some of the “old school higher-ups” would balk and were never open to anything new or better. My management just looked the other way and didn’t support me. As for training, I wasn’t offered much in the way of onboarding other than being told to read a lengthy “standard operating procedures” document. No real opportunities were offered to shadow anyone so I could learn in real-time. A typical work week was 60+ hours and often stretched to 70+. It was exhausting and demoralizing. The job was not sustainable and I’ve never been more relieved to be done with a place. I cannot recommend Maximus as a place to grow your skills or to give your time. Turnover seems to be relatively high at Maximus and there are far better places to work.

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