Big company that doesn’t care about you - Recensione dipendente - Customer Service presso Maximus

1,0
21 apr 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Vending machines in lunch room

Svantaggi

They time you for everything. You can’t even poop on the clock. I had to fight for a week during COVID to be allowed my own desk (instead of a spot in a CROWDED CLASSROOM) taking calls. It’s just a call center, and they try to brainwash you to think it’s great- it’s not. You leave everyday emotionally exhausted.

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Risposta di Maximus
5y
Thank you for posting a review. Your experience does not reflect our efforts to provide an engaging and supportive work environment. You may reach out to us at feedback@maximus.com to share any additional details and suggestions you may have. All messages are treated confidentially.

Esplora altre recensioni su Maximus

5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Svantaggi

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Had a few really exceptional coworkers

Svantaggi

One reason I was hired was to bring in new ideas and work approaches; however, when I tried implementing anything new, some of the “old school higher-ups” would balk and were never open to anything new or better. My management just looked the other way and didn’t support me. As for training, I wasn’t offered much in the way of onboarding other than being told to read a lengthy “standard operating procedures” document. No real opportunities were offered to shadow anyone so I could learn in real-time. A typical work week was 60+ hours and often stretched to 70+. It was exhausting and demoralizing. The job was not sustainable and I’ve never been more relieved to be done with a place. I cannot recommend Maximus as a place to grow your skills or to give your time. Turnover seems to be relatively high at Maximus and there are far better places to work.

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